Terms and Conditions

Terms and Conditions – FireDepartmentSigns.nyc

These Terms and Conditions (“Terms”) govern all transactions, orders, and use of www.firedepartmentsigns.nyc (“Site”), its products, and services. By accessing this Site, placing an order, or using our products, you (“Buyer,” “Customer,” or “User”) agree to be bound by these Terms.

  1. General Agreement

By purchasing from FireDepartmentSigns.nyc (“Seller”), you acknowledge that you have read, understood, and agreed to these Terms. These Terms constitute the full agreement between Buyer and Seller, superseding all prior negotiations, communications, or agreements.

  1. Intended Use of Products

All products sold are safety and compliance signs intended for informational purposes only. Buyer is solely responsible for determining whether a product is suitable for its intended use, placement, or compliance with applicable laws, rules, and regulations.

  1. Compliance Disclaimer

Seller provides signs designed for use in compliance with certain laws and codes. However, Seller does not guarantee or warrant that its products will pass inspection, meet local code requirements, or be accepted by inspectors. Codes change, and inspectors may interpret them differently. Buyer assumes full responsibility for compliance verification with local authorities.

  1. Limitation of Liability – General

To the fullest extent permitted by law, Seller shall not be liable for:

  • Indirect, incidental, punitive, special, or consequential damages.
  • Loss of business, profits, revenue, or data.
  • Inspection failures, penalties, fines, delays, or violations.
  • Legal, professional, or compliance costs.
  1. Limitation of Liability – Injury & Installation

Buyer acknowledges that installation of products carries inherent risks. Seller shall not be responsible for any injury, accident, property damage, or death resulting from improper installation, misuse, alteration, or handling of products. Maximum liability for any injury-related claim is limited to $1.00 (one dollar).

  1. Limitation of Liability – Legal Claims

In any claim, action, arbitration, or lawsuit against Seller—whether in contract, tort, negligence, strict liability, or otherwise—the maximum total recovery shall not exceed $1.00 (one dollar), regardless of the damages claimed.

  1. Orders and Processing

Orders are processed in the order received. Normal processing takes 48–72 hours. Seller reserves the right to reject, cancel, or delay any order for any reason, including suspected fraud, errors, or force majeure.

  1. Shipping and Delivery

Seller is not responsible for shipping delays caused by carriers, weather, customs, or events beyond Seller’s control. No refunds will be issued for late deliveries.

  1. Risk of Loss

Risk of loss passes to Buyer once goods are delivered to the carrier. Buyer must file claims directly with the carrier for lost, stolen, or damaged shipments.

  1. Custom and Made-to-Order Products

Custom products are non-returnable and non-refundable once approved for production, except in the case of a proven manufacturing defect at delivery. Buyer assumes full responsibility for reviewing and approving all custom content.

  1. Returns and Exchanges

Non-custom items may be returned within 15 days of delivery, subject to Seller’s approval. Buyer must cover return shipping costs. Returned items must be unused, undamaged, and in original packaging. Unauthorized returns will not be accepted.

  1. Inspection Failures

Seller shall not be held liable for any inspection failures, citations, fines, penalties, or enforcement actions arising from Buyer’s use, installation, or placement of signs.

  1. Product Warranty

Products are warranted only against manufacturing defects existing at the time of shipment. Warranty excludes normal wear and tear, fading, weather damage, misuse, vandalism, or Acts of Nature.

  1. Disclaimer of Legal Advice

Seller does not provide legal, architectural, or compliance advice. Buyer is responsible for consulting professionals or agencies regarding applicable laws and regulations.

  1. Payment Terms

All payments are due at checkout. Orders may be subject to address verification, fraud screening, and processing delays.

  1. Pricing and Errors

All prices are subject to change without notice. Seller reserves the right to correct errors, cancel orders, or adjust invoices if incorrect pricing or information was displayed.

  1. Indemnification

Buyer agrees to indemnify, defend, and hold harmless FireDepartmentSigns.nyc, its owners, employees, affiliates, and agents from any claims, losses, damages, fines, legal actions, or expenses arising from:

  • Buyer’s use or misuse of products.
  • Improper installation.
  • Failure to comply with laws.
  • Claims by third parties, inspectors, or government agencies.
  1. Force Majeure

Seller shall not be liable for any failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, wars, government actions, power outages, or transportation delays.

  1. Governing Law and Venue

These Terms are governed by the laws of the State of New York. Any dispute shall be resolved exclusively in the state or federal courts located in Kings County, New York. Buyer expressly waives objections to venue.

  1. Arbitration Agreement & Class Action Waiver

Buyer agrees that any dispute shall first be submitted to binding arbitration under the rules of the American Arbitration Association (AAA). Buyer waives the right to bring or join any class action, collective action, or representative action against Seller.

  1. Limitation of Recovery

Notwithstanding any other provision, the maximum financial recovery available against Seller under any theory of law is $1.00 (one dollar).

  1. Severability

If any provision is held invalid, the remaining provisions shall remain in effect and enforceable.

  1. Entire Agreement

These Terms constitute the complete and exclusive agreement between Buyer and Seller, superseding all prior or contemporaneous communications.

NYC Consumer Protection Disclaimer

FireDepartmentSigns.nyc is a small family-owned Brooklyn-based business. We are not affiliated with, sponsored by, or endorsed by the City of New York or any government agency, including but not limited to HPD, DOB, DSNY, FDNY, or DOT.

Legal Disclaimers

Disclaimer on Legal Codes
The codes, regulations, and requirements referenced on our website may not represent the most recent or updated versions. Customers must verify information with official sources.

Disclaimer on Sign Use & Digital Products
Requirements for content, format, and placement of signs vary by property and law. The buyer is solely responsible for compliance verification. No warranty is made that products will satisfy inspection requirements.

General Information Disclaimer
All content on this site is provided for informational purposes only and does not constitute legal advice. Customers should consult with an attorney, compliance officer, or qualified professional to ensure full compliance.

Limitation of Liability – Final Statement

To the maximum extent permitted by law, FireDepartmentSigns.nyc, its owners, employees, agents, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the use of our website, products (including downloadable files), or services.

All products are provided “as is” without warranties of any kind. By purchasing or using our products, the buyer assumes all risk and full responsibility for compliance, installation, accuracy, and suitability.

 

Sign Content Responsibility

The requirements for sign content, format, and placement are determined by the intended use of the sign and by applicable laws, codes, and regulations. The Buyer is solely responsible for determining the appropriate content of a sign or package of signs prior to purchase.

  • Seller makes no warranty or representation that any sign is suitable for a specific application, property type, or inspection outcome.

  • It is the Buyer’s responsibility to ensure that any signs ordered are in compliance with all state, federal, local, and municipal laws and regulations.

  • Customers are strongly encouraged to review the Terms & Conditions prior to purchase.

  • For compliance questions, consult the official laws and rules that apply to your city and state.

  • This page and all site content are provided for informational purposes only and are not intended as legal advice, professional advice, or a definitive statement of law.

  • Buyers may wish to consult with an attorney, compliance officer, or other qualified professional regarding specific requirements.

NYC Consumer Protection Disclaimer

In compliance with the New York City Consumer Protection Law, the following notice applies to all customers:

FireDepartmentSigns.nyc (also operating as HPD-signs.com) is a small, family-operated Brooklyn-based business.

We are not:

  • A City of New York store.

  • Affiliated with, sponsored by, approved by, endorsed by, or connected to the City of New York or any of its agencies, including but not limited to HPD, DOB, DSNY, FDNY, or DOT.

Neither our business, websites, products, services, nor any hyperlinks from our websites are sponsored by, approved by, affiliated with, endorsed by, or connected to the City of New York or any of its agencies.